Property Management Services

We coordinate the daily operations of your rental, communicate with residents, oversee maintenance, monitor lease compliance, maintain property records, and keep you informed when decisions or approvals are needed.

Our goal is to give you the benefits of owning rental property without requiring you to personally manage every detail.

We create and manage your rental listing, coordinate property photography when applicable, advertise through our available rental marketing channels, respond to prospective renter interest, and manage the leasing process from initial inquiry through an executed lease.

We don't simply list your property—we actively manage the process of getting it rented.

We use established application and screening procedures designed to evaluate applicants consistently and in accordance with applicable housing laws.

Depending on applicable requirements, screening may include:

• Income and financial qualification
• Credit history
• Rental history
• Identity verification
• Legally permitted background screening
• Required application documentation
• Guarantor or co-signer qualification, when applicable

Once an applicant is approved, our team prepares the lease, coordinates required documentation, collects applicable move-in funds, and manages the move-in process.

Residents have access to an online Tenant Portal with convenient payment options, while our team monitors accounts and addresses delinquent balances in accordance with the lease and applicable law.

Owners receive access to an online Owner Portal where they can view important financial information related to their properties.

Our accounting services include:

• Rent collection
• Owner distributions
• Monthly owner statements
• Income and expense tracking
• Vendor invoice documentation
• Security deposit accounting
• Year-end financial reporting and applicable tax documentation

Clear financial reporting helps you understand how your investment is performing without maintaining the day-to-day books yourself.

Residents submit maintenance requests through their online portal, allowing our team to document, evaluate, assign, and track maintenance needs.

We coordinate with vendors, communicate with residents, obtain estimates when appropriate, and keep owners informed when repairs require their input or authorization.

Our team also provides residents with access to a 24/7 maintenance line for urgent property-related issues.

When larger repairs, replacements, or improvements are needed, we'll help gather the information you need to make an informed decision.

Our management process includes property inspections and condition documentation at key points during the tenancy, including move-in and move-out.

Additional property evaluations or inspections may be performed in accordance with property needs and applicable notice requirements.

When we identify an issue that requires attention, we'll communicate our findings and recommend appropriate next steps.

That's our job.

We serve as the primary point of contact for residents and manage routine communication throughout the tenancy.

When lease compliance issues arise, we document the concern, communicate with the resident, and take appropriate action in accordance with the lease, our management authority, and applicable Colorado law.

When circumstances require an attorney or other specialized professional, we help coordinate the next steps and keep you informed throughout the process.

We provide rental rate recommendations, communicate renewal options, prepare applicable lease documents, and coordinate the renewal process.

If a resident will not be renewing, we can begin preparing for the property's next leasing cycle to help minimize unnecessary vacancy.

Our move-out and turnover services may include:

• Move-out instructions and communication
• Property condition documentation
• Move-out inspection
• Maintenance and repair coordination
• Cleaning and turnover coordination
• Security deposit accounting
• Preparation for re-marketing
• Coordination of the next move-in

Our goal is to make the transition as organized and efficient as possible while protecting the condition of your property.

Owners have access to a secure online Owner Portal, providing convenient access to statements, invoices, documents, and other important property information.

Our team also communicates directly with you when your approval or input is needed.

Some owners want to remain closely involved. Others prefer us to handle the details and contact them only when necessary. We work to provide the right balance of professional oversight, communication, and owner involvement.

When appropriate, we can provide recommendations regarding repairs, improvements, rental positioning, and other property decisions that may improve your investment's appeal or long-term performance.

And through our connection with The Group, Inc. Real Estate, we can help connect owners with experienced real estate professionals when they're considering buying or selling investment property.