Frequently Asked Questions

General Questions

  • Do I need a property manager?

    Owning a rental property can be a great investment, but managing it effectively takes time, knowledge, and consistent attention. From marketing and tenant screening to maintenance coordination, rent collection, inspections, lease compliance, and changing landlord-tenant regulations, there is a lot that goes into protecting a rental investment.


    A professional property manager can handle the day-to-day responsibilities while helping you protect your property, reduce risk, and make informed decisions.


    Whether you own one rental property or a larger portfolio, property management can be especially valuable if you don't have the time or desire to manage the details yourself, live outside the area, or simply want an experienced local team overseeing your investment.


  • What does a property manager do?

    A residential property manager oversees the day-to-day operation of a rental property on behalf of the property owner.


    At The Source Property Management, our services may include:

    • Rental market analysis and pricing recommendations
    • Property marketing and advertising
    • Applicant screening and lease preparation
    • Rent collection and accounting
    • Tenant communication
    • Property inspections
    • Maintenance and repair coordination
    • Lease enforcement and compliance
    • Lease renewals and move-outs
    • Owner statements and financial reporting
    • Coordination with vendors and contractors

    Our goal is to take the day-to-day work off your plate while keeping you informed about your property and helping protect your investment.


  • What types of properties do you manage?

    We manage a variety of residential investment properties, including single-family homes, townhomes, condominiums, duplexes, and multi-family properties.


    Contact our team to discuss your property and determine whether it falls within our management services and service area.

  • What areas do you serve?

    The Source Property Management serves communities throughout Northern Colorado, with a primary focus on Larimer and Weld counties.


    Our core service areas include Loveland, Fort Collins, Berthoud, Greeley, Windsor, Timnath, Severance, Wellington, Evans, and Johnstown.


    If your property is located outside one of these communities, contact us to see if it falls within our current service area.


  • How much do you charge?

    Contact The Source Property Management at (970) 797-3383 to discuss your property and receive information about our current management options and fees.


Contact Us

Property Owner Questions

  • How do you screen applicants?

    We use a consistent application and screening process designed to help make informed leasing decisions while complying with applicable housing laws.


    Screening may include verification of income or qualifying financial resources, credit history, rental history, identity verification, and other legally permitted screening information.


    Our screening standards and procedures may change as Colorado and local rental laws evolve.


  • Can a property manager help reduce the risk of problem tenancies?

    Professional screening and consistent lease administration can help reduce risk, although no screening process can guarantee how a tenancy will ultimately perform.


    Our team uses established qualification standards, documentation, and screening procedures while following applicable federal, state, and local housing laws.


    Once a tenant moves in, we also assist with rent collection, maintenance coordination, inspections, communication, lease compliance, and documentation throughout the tenancy.

  • Can I be involved in managing my property?

    Some owners prefer to remain closely involved in maintenance and property decisions, while others want a more hands-off management experience. Our goal is to handle the day-to-day management while keeping you informed about important decisions affecting your investment.


    Owners also receive access to an online Owner Portal where they can access statements, invoices, documents, and other property information.


    ACCESS THE OWNER PORTAL


  • How do you handle maintenance and repairs?

    Residents can report maintenance issues through their Tenant Portal, and our team coordinates with qualified vendors to evaluate and address necessary repairs.


    For larger expenses or non-emergency improvements, we communicate with the property owner in accordance with the authorization terms established in the management agreement.


    Emergency situations may require immediate action to protect occupants, prevent additional property damage, or comply with applicable laws.


  • Is there a limit to what you can spend on maintenance without contacting me?

    Our authority to approve maintenance expenses is established in your Property Management Agreement.


    When a repair is expected to exceed the authorization amount in your agreement, we generally contact you for approval before proceeding. Exceptions may apply in emergencies or other circumstances where immediate action is reasonably necessary to protect the property, occupants, or owner's interests.


    Please refer to your current management agreement for the specific authorization applicable to your property.


  • How will I know what is happening with my property?

    Communication is an important part of our management process.


    Owners have access to an online Owner Portal containing financial statements, invoices, documents, and other information related to their property. Our team also communicates directly with owners regarding significant maintenance needs, leasing decisions, property concerns, and other matters requiring owner involvement.


  • Can you help determine what my property should rent for?

    Yes. We evaluate current market conditions, comparable rentals, property features, location, condition, seasonal demand, and other relevant factors when recommending a rental rate.


    Our goal is to establish a competitive rental rate that balances rental income with marketability and vacancy risk.


  • Can you provide references?

    Yes. We would be happy to discuss our management services, experience, and available references with prospective property owners.


    Call us at (970) 797-3383 to learn more.


Owner Login

Privacy Policy

Privacy Policy for The Source Property Management

The Source Property Management, LLC respects your privacy. This Privacy Policy describes how we may collect, use, and share personal information when you interact with our website, communicate with our team, or use our property management services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your:



  • Name
  • Email address
  • Telephone number
  • Property or rental information
  • Application or account information
  • Communications with our team
  • Other information you choose to provide


We may also collect information through our website, online portals, forms, and communication systems as necessary to provide our services.

How We Use Your Information

We may use the information we collect to:



  • Provide and administer property management services
  • Respond to inquiries and service requests
  • Process rental applications and manage tenancies
  • Communicate with property owners, residents, applicants, vendors, and prospective clients
  • Send property, account, maintenance, leasing, or service-related notifications
  • Maintain business and transaction records
  • Improve our services and customer experience
  • Comply with legal and regulatory requirements
  • Protect our company, clients, residents, and other users

  • How We Share Information

    We do not sell personal information.


    We may share information when reasonably necessary to provide our services, including with service providers, vendors, contractors, property owners, screening providers, software providers, financial service providers, or other parties involved in providing or administering property management services.


    We may also disclose information when required by law, legal process, or governmental authority, or when reasonably necessary to protect our rights, property, users, or others.

  • SMS/Text Messaging Privacy

    If you provide your mobile telephone number and consent to receive text messages, we may use SMS messaging to communicate with you regarding property management services, leasing, maintenance, account information, appointments, or other relevant matters.


    SMS consent and mobile telephone numbers collected for SMS communications will not be sold or shared with third parties for their marketing or promotional purposes.


    Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications by following the opt-out instructions provided in the applicable message.

  • Third-Party Services

    Our website and services may use third-party platforms or service providers, including property management software, payment processors, application screening services, and communication providers. Your use of those services may also be subject to the applicable provider's privacy policies and terms.

  • Policy Updates

    We may update this Privacy Policy periodically to reflect changes to our services, business practices, or legal requirements. Updates will be posted on our website with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:


The Source Property Management, LLC
Phone: (970) 797-3383